Jul 12, 2021
Aaron Carpenter has worked with hundreds of therapists, creating logos, practice websites, and mental health professional portals. He is here to give you some ideas around your branding, niche, and how you're putting yourself out there so that people can find you. The key to having a successful marketing campaign in private practice is by being clear about how you can help people. Tune in as Aaron gives tips for your website, marketing, and branding in private practice.
Aaron Carpenter founded Legendary Lion Creative Agency in 2011.
Since then, he’s worked with hundreds of therapists creating logos,
practice websites, and mental health professional portals. Aaron
and his firm work with mental health professionals to improve their
digital presence through Mental Health Marketing where new
resources and toolkits are made available to therapists for free
every month. You can learn more at
Before you start coming up with designs for marketing your brand, there a few questions that you need to ask yourself:
Going through this activity will help you get clarity around your business and how you want to portray yourself visually. Most private practice owners do not have training in marketing. So, something we need to learn is the importance of creating a brand and understanding what that means for you and your business.
When people create marketing materials, they think it's getting too salesy. However, marketing can be a way to build rapport and trust with potential clients. Branding is like the clothes that you wear. If you showed up to work in your pajamas, it wouldn't be the best foot forward. It's time to think about what feeling you want your clients to feel while at your practice. Usually, there is something unique that will help your clients be comfortable. Branding is a significant investment. If 100 potential clients reach out to you, how many of those are not taking you as seriously as you would like to be taken? That's why you need to spend energy on your online brand.
During Covid, everyone had to move their business to the online world. So, online you need to portray your personality – it's a big deal to take the time to explain yourself online. If a web page takes a tenth of a second slower to load, you will lose website visitors. Look at your website and determine how well it is running and if people are getting a great sense of your branding.
If you are doing your website and branding yourself, then it's critical to keep it simple. People are not interested in your credentials. Instead, they are interested in your approach to therapy. Also, your website should have dedicated pages to the services that you provide. In addition, make sure it's easy for people to connect with you. Have a phone number in your header and have a contact page where people can fill out a form. People who are looking for therapy are in an interesting spot. The more mediums that you can open up, the better off you will be.
When people are looking for a therapist, they're uninformed buyers. So, they have no idea how they're going to connect with you. You'll be better off if you can create imagery and storytelling to help clients understand what it's like to work with you or what it's like to be a patient in your practice. Clients want to know that you are professional. So, it's critical to spend time and energy on your website and on your brand.
Being transparent… Some of the resources below use affiliate links which simply means we receive a commission if you purchase using the links, at no extra cost to you. Thanks for using the links!
Gordon is the person behind The Practice of Therapy Podcast & Blog. He is also President and Founder of Kingsport Counseling Associates, PLLC. He is a therapist, consultant, business mentor, trainer, and writer. PLEASE Subscribe to The Practice of Therapy Podcast wherever you listen to it. Follow us on Twitter @therapistlearn, and Pinterest, “Like” us on Facebook.